COMMUNICATION - The "3 Step Success" Series

img_2913.jpg

Effective communication 1: Listen to hear, not to reply 2: Be empathetic 3: Have open body language

🔷 More often then not, when we are in conversation, we are preparing our next response while the other is talking or we even speak over them. When we truly listen to what the other person is saying, we are able to connect on a deeper level and fully take in what is being said. This allows for the listener to pick up on non-verbal cues and therefore give a more meaningful reply.

🔷 The best way to be an empathetic listener is to put yourself in the other person's shoes, rather than making assumptions or passing judgement on what is being said. Empathetic listening allows you to be much more understanding to the speaker's situation and feelings, and therefore allowing you to give more constructive feedback.

🔷 You may not be aware, but 55% of your communication is transmitted through your body language. This makes body language vital for effective communication. We've all had a time when someone isn't listening to us, their eyes are looking elsewhere, legs might be crossed and they're hardly acknowledging what is being said. Therefore, you want to be sure that your body language is open and attentive with your body facing the speaker, arms uncrossed and maintaining eye contact.